Terms of service
By accessing or using our website, you agree to comply with the following Terms of Service.
1. Account Terms
Customers are responsible for providing accurate and complete information during checkout or account registration. You are responsible for maintaining the confidentiality of your account details.
2. Pricing and Payment
All prices displayed on our website are listed in INR unless otherwise stated. Prices may change without notice.
Payments are processed securely through authorized payment providers. We reserve the right to cancel or refuse orders suspected of fraud or unauthorized activity.
3. Product Descriptions
We strive to ensure all product descriptions, images, and details are accurate. However, slight variations in color or appearance may occur due to screen settings or manufacturing differences.
4. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including cases involving pricing errors, stock availability issues, or suspected fraudulent activity.
5. Shipping and Delivery
Estimated delivery times are provided for convenience and may vary depending on location, courier services, weather conditions, or unforeseen delays.
Customers are responsible for providing accurate shipping information.
6. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy. Refund eligibility, timelines, and conditions will apply as outlined on our website.
7. Prohibited Uses
Customers may not use our website for:
- Illegal activities
- Fraudulent transactions
- Uploading harmful software or malicious content
- Violating intellectual property rights
- Harassing or abusing others
8. Limitation of Liability
[STORE NAME] shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
9. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of the courts located in [STATE/CITY], India.
For any questions, contact us at [EMAIL ADDRESS].
Shipping Policy
Shipping Policy – [STORE NAME]
Thank you for shopping with us. Below is our Shipping Policy to help you understand how orders are processed and delivered.
1. Order Processing
Orders are typically processed within [PROCESSING TIME] after payment confirmation. Orders placed on weekends or public holidays may require additional processing time.
2. Shipping Methods
We work with trusted courier and logistics partners to deliver orders safely and efficiently.
Available shipping options may include:
- Standard Shipping
- Express Shipping
- International Shipping (if available)
3. Delivery Timeframes
Estimated delivery times:
- Domestic Orders: [X-X BUSINESS DAYS]
- International Orders: [X-X BUSINESS DAYS]
Delivery times may vary depending on customer location, courier delays, weather conditions, or high-demand periods.
4. Shipping Costs
Shipping charges are calculated during checkout and may vary based on location, order value, and shipping method.
Standard shipping cost: [SHIPPING COST]
5. Tracking Information
Once your order is shipped, tracking details will be sent via email or SMS so you can monitor delivery status.
6. Delivery Delays and Issues
While we aim to deliver orders on time, delays may occasionally occur due to circumstances beyond our control.
If your package is delayed, lost, or marked delivered but not received, please contact us at [EMAIL ADDRESS].
7. International Shipping
International shipping may be available in selected regions. Customers are responsible for any customs duties, taxes, or import charges applicable in their country.